Privacy Policy | All Lifting

Privacy Policy

All Lifting is committed to providing you with the best possible customer service experience. All Lifting is bound by the Privacy Act 1988 (Crh), which sets out a number of principles concerning the privacy of individuals.

Collection of your personal information

There are many aspects of the site which can be viewed without providing personal information, however, for access to future All Lifting customer account features you are required to submit personally identifiable information. This may include but not limited to a unique username and password, or provide sensitive information in the recovery of your lost password.

Collection of data with 'cookies'

This website uses cookies with information collected for analysis and evaluation in order to help us improve our site and the services and products we provide. You can find out more about deleting or controlling cookies by visiting www.aboutcookies.org.

When you visit www.alllifting.com.au we use cookies through applications including but not limited to Google Analytics, to record information that your browser sends whenever you visit us. This data may include: your computer’s IP address, browser type, the pages within All Lifting, the time spent on pages, items and information searched for on our site, access times and dates, and other statistics. 

Sharing of your personal information

We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support enquiries, processing transactions or customer freight shipping. Those companies will be permitted to obtain only the personal information they need to deliver the service. All Lifting takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.

Use of your personal information

For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalised content to you while you are at this site.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.

Changes to this Privacy Policy

All Lifting reserves the right to make amendments to this Privacy Policy at any time. If you have objections to the Privacy Policy, you should not access or use the web site.

Collection of personal information

When you create an All Lifting account the personal information we collect may include your: Name, Delivery Address, Email Address, Phone Number/s, Company. The personal information we collect from you will be used in some or all of the following ways: To deliver the products you have purchased from All Lifting, to update you on the delivery of the product and for customer support purposes, to provide you with relevant product information, to enhance your future shopping with All Lifting and improve our online shop. When you register as a user on All Lifting’s website, we will also use your information to send you marketing and/or promotional materials from time to time, including but not limited to, email and SMS. You can unsubscribe from marketing information at anytime by using the unsubscribe function on any communication.

Updating your personal information

You can update your personal information anytime by accessing your account on the All Lifting website.

Security of your personal information

All Lifting ensures that all information collected will be safely and securely stored. We protect your personal information by: Restricting access to personal information, maintaining technology products to prevent unauthorised computer access, securely destroying your personal information when it’s no longer needed for our record retention purposes. All Lifting uses 128 – bit SSL (secure sockets layer) encryption technology when processing your financial details. 128-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard.

About breaches of privacy

If you believe that your privacy has been breached by All Lifting, please contact us at privacy-policy@alllifting.com.au and we will resolve the issue.

How we keep your credit card details secure

We take securing your credit card details seriously. Our online store is PCI level 1 compliant for credit card processing which means that it adheres to the highest standards of server compliance. This certification covers our store, its shopping cart and web hosting.

Accessing Your Personal Information

You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. All Lifting reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.

Contact Us

All Lifting welcomes your comments and questions regarding this Privacy Policy. If you have any questions about this Privacy Policy and would like further information, please contact us by any of the following means during business hours Monday to Friday. Call: (07) 3274 2700

Post:
Attn: Privacy Policy
All Lifting
P.O.Box 752
Archerfield QLD 4108 AUSTRALIA
E-mail: privacy-policy@alllifting.com.au

 

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